Frequently Asked Questions




Frequently Asked Questions

Got questions? We have answers.


A Guide to Pet Adoption

Find the right pet for you.

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Volunteering

Do you love cats, dogs, and other pets? Then come join our cause…

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What is your commitment to saving lives?

Ark-Valley Humane Society serves Chaffee County, Colorado as an open-admission shelter while maintaining a Live Release Rate for animals of 95% or above.  AVHS is committed to saving the life of every healthy or treatable animal, including feral cats, under the care of the organization.  

Do you offer any programs where I can get my pet spayed or neutered for no charge or at a discounted rate?

Yes, we do. To learn more and fill out an application, click here.

I need to report a lost or found pet. What should I do?

Please fill out our Lost or Found form and include a picture if possible of the cat or dog missing. We will put it on Facebook and get the word out.

My pet just passed away. Do you offer pet cremation services?

Yes we do. To learn more, please visit our pet crematory page.

There are feral cats lingering around my property and I’m not sure what to do about them. Can AVHS help with this?

Absolutely! To learn more about our community programs, please visit our programs page. 

If I witness an inhumane act being done to a pet, what should I do?

Ark-Valley Humane Society is not animal control. Please call your local police authority to help with the situation.

What is a microchip and can I get one for my pet at the Ark-Valley Humane Society?

A microchip is a small device implanted in your pet used to aid in the reuniting of owners with their pets. It is a minimally invasive procedure, very similar to giving your pet a vaccination. Currently over 7,000,000 pets in the United States have been microchipped. We are happy to microchip your pet for $25.00.

My pet was dropped off at AVHS. What do I need to do?

Please call the shelter at 719.395.2737 during business hours, 11:00AM-5:00PM daily, to schedule a time to pick up your pet.

Is there a fee to surrender my pet to Ark-Valley Humane Society?

A surrender fee of $40 per dog (or litter of puppies) or $30 per cat (or litter of kittens) is requested at the time of surrender.  If you cannot afford the surrender fee, please discuss this with an AVHS staff member. 

Out-of-county surrender fees are $100 per animal (or litter).

To learn more about surrendering your pet, click here. 

What donations are you currently accepting?

Donations are always welcome! To see a complete list of current donation items needed, check out our Amazon Wishlist or visit our donation page. 

I want to help AVHS but am unable to walk dogs or play with cats. Are there any other options for me?

Absolutely! If you are unable to volunteer at the shelter, there are plenty of ways to still help the shelter animals. You could foster an animal whether it be a litter of kittens or an unsocialized dog. Or we have a list of DIY projects you can do from home like baking dog treats or making cat toys! Please start by filling out a volunteer application here.

When will the Sunshine Adoption Center be open and why did it go into hibernation?

Please visit our Sunshine Adoption Center FAQ’s and Information page to learn more about why we came to this conclusion and its new hours of operation.

Sunshine Adoption Center

Sunshine Adoption Center FAQ


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  • Happy Friday everyone! Sweet Leila is still patiently waiting for
    3 weeks ago Happy Friday everyone! Sweet Leila is still patiently waiting for her family to adopt her. Leila is such a joy. We love having her in the front office because she does SO well. She’d do best in a home where someone is with her most of the day. Come meet this angel today.
  • One of our wonderful volunteers Janie enjoying some time with
    3 weeks ago One of our wonderful volunteers Janie enjoying some time with Tallie. Don’t let Tallie’s grumpy face fool you-she’s loving every moment of this! ❤️
  • Hellooooo gorgeous! Lizzy is a beautiful lab mix and you
    1 month ago Hellooooo gorgeous! Lizzy is a beautiful lab mix and you wouldn’t know she’s 10! She’s happy, lively and outgoing. Come meet Lizzy today!
  • Kash is quite the cuddler! Shes truly one of the
    2 months ago Kash is quite the cuddler! She’s truly one of the kindest souls. She loves snuggling like this so she can be closer to you. With a gentle disposition, and great with dogs her size, won’t you consider adopting her?

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